Shipping Policy
o Flipo! We’re committed to delivering your orders quickly and efficiently. Below, you’ll find details on our shipping process, estimated delivery times, and more.
1. Processing Time
• Orders are typically processed within [X] business days (excluding weekends and holidays).
• Once your order is processed, you’ll receive a confirmation email with tracking details.
2. Shipping Time & Rates
We offer the following shipping options:
Delivery times may vary depending on your location and external factors such as carrier delays or customs processing.
3. International Shipping
• We ship worldwide to select countries.
• International shipping times vary by destination and may take [X] – [X] weeks.
• Customs duties and taxes (if applicable) are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can track your package through our website or the carrier’s tracking system.
5. Shipping Delays
While we strive to deliver on time, delays may occur due to:
• High order volumes during holidays or sales
• Carrier disruptions (e.g., weather conditions, strikes)
• Customs clearance for international orders
If your order is delayed beyond the estimated delivery time, please contact us at [your email] for assistance.
6. Missing or Lost Packages
• If your tracking number shows “delivered,” but you haven’t received your package, please check with neighbors or your local post office.
• If your package is lost, contact us within [X] days of the estimated delivery date, and we’ll assist you in resolving the issue.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. If an incorrect address is provided:
• Orders shipped to the wrong address due to customer error are not eligible for refunds.
• If your order hasn’t shipped yet, contact us immediately to update the address.
8. Returns Due to Failed Delivery
If a package is returned due to an incorrect address or failure to claim it, we can:
• Reship it (additional shipping costs apply).
• Issue a refund minus shipping fees.
9. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: [your email]
🌐 Website: [your website URL]